--- title: "About Havering Double Glazing | Local Window Service" description: "We take your enquiry and schedule the survey. Clear, itemised quotes, every time." canonical: "https://www.haveringdoubleglazing.co.uk/about" lastmod: "2026-11-09T10:21:11.122Z" --- # About Havering Double Glazing We schedule the survey, quote, and fitting. No surprises before work begins. ## Window replacement arranged from first call to finished fit We take the enquiry, arrange the survey, and make sure you have a written quote before anything is ordered. Draughty frames, condensation sitting between the panes, rattling sashes, or heating bills that keep climbing: these are the signs that your windows need attention. We schedule a proper on-site assessment before any decision is made. When you contact us, we schedule a Havering survey. The visit records the frame condition, glazing type, and hardware, and works out whether a pocket insert or a full-frame replacement is the right approach. Nothing is guessed from a photo or a description. You receive an itemised written quote that sets out materials, labour, and removal of the old frames as separate line items. If repair is a sensible option, that is included too, so you can compare both routes before committing. Nothing is ordered until you have reviewed the quote and agreed the scope. Once you accept, the installation is scheduled to keep time on site short and limit disruption to the room. Our role throughout is to make sure the right installer is arranged, the survey happens promptly, and the quote reaches you in a form you can actually read and act on. ## Survey First, Quote Second, Fit Third ### Our Mission We exist to make window replacement straightforward for Havering homeowners: a survey, a written quote, and installation, with no surprises. - **Transparency**: Every quote is itemised in writing before any work or ordering begins. - **Accuracy**: Frames and glazing are measured on site, not estimated from photos or descriptions. - **Clarity**: Repair and replacement options are both set out so you can choose with full information. - **Efficiency**: Work is scheduled to keep time on site short and limit disruption to the property. ## From enquiry to fitted windows in four steps 1. **Send Your Enquiry**: Tell us the symptoms, draughts, misted units, rattling frames, and the property type. That is all we need to get started. 2. **Survey the Property**: An on-site visit records frame condition, glazing, and hardware. No estimates from photos. 3. **Review Your Quote**: You receive an itemised written quote covering glass, frames, labour, and removal. Repair and replacement options are both set out. 4. **Confirm & Schedule**: Once you agree the scope, the installer schedules the fitting to keep time on site short and disruption low. [Request a Free Quote](https://www.haveringdoubleglazing.co.uk/contact) ## Common questions about how we work ### Do you fit windows yourselves? No. We take your enquiry, scope the job, and schedule the survey, quote, and fitting across Havering. The process runs without gaps, start to finish. ### Is there a charge for the survey or the quote? There is no charge for the on-site survey or the written quote. The visit records what is needed and returns an itemised price. You only proceed if the quote suits you. ### How does the installer decide between a pocket insert and a full-frame replacement? The installer checks the existing frame on site. If the frame is structurally sound, a pocket insert, fitting a new double-glazed unit into the existing frame, may be enough. If the frame is rotten, warped, or poorly sealed, a full-frame replacement is set out as the better option. ### What does the itemised quote include? The quote lists glass, frames, labour, and removal of the old frames as separate line items. If making good around the frame is needed, that is included too. Nothing is bundled into a single figure that is hard to check. ### What happens if I delay replacing misted or draughty windows? A failed seal lets moisture into the unit, and that condensation will not clear. Over time the frame around it can soften or rot, turning a straightforward unit swap into a full-frame replacement. Draughts also raise heating costs every month the window stays unrepaired. ## Get an Itemised Window Quote Tell us the symptoms and the property type. We schedule a window survey and return a written quote before anything is ordered. [Request a Free Quote](https://www.haveringdoubleglazing.co.uk/contact) ## Business details ### Contact - **Email**: [contact@haveringdoubleglazing.co.uk](mailto:contact@haveringdoubleglazing.co.uk) - **Based in**: Rainham, Essex, RM13 9YY - **Enquiries**: [Send an enquiry](https://www.haveringdoubleglazing.co.uk/contact) — We ask for your name, phone number, email and a message. ### Opening hours - **Monday**: 08:00 – 18:00 - **Tuesday**: 08:00 – 18:00 - **Wednesday**: 08:00 – 18:00 - **Thursday**: 08:00 – 18:00 - **Friday**: 08:00 – 18:00 - **Saturday**: 10:00 – 16:00 - **Sunday**: 10:00 – 16:00 [Business details](https://www.haveringdoubleglazing.co.uk/about/business.md)